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There is a growing concern around the timing of our US mail. Customers have expressed frustration when they do not get their bills in the mail or when their payments arrive late. While we share your frustration, there is very little we can do to control this issue. Therefore, we are exploring more ways to communicate electronically. SCPPD encourages customers to consider a paperless option! Simply log into your SmartHub account and turn on paperless billing. You will receive notifications of your bill availability as well as options to pay your bill electronically, and more!