Avoid fines, injuries and power outages: call 811
Having utilities marked is free and easy to do; simply call 811 two to three business days prior to starting your project. While state laws vary, utility companies generally have two to three days to respond to your request.
Why is it necessary to get buried utilities marked? Underground lines are unyielding, and their path is unpredictable. Digging in an unmarked yard can mean striking an underground utility line, which can cause serious injury. Damaging a utility line can also cause unwanted service disruptions, including a power outage, as well as a hefty fine.
Every project, big or small, requires advance notification to 811. To start the underground utility marking process, call 811 or visit call811.com. Examples of projects that require utility location include putting up a fence, installing a mailbox post, building a deck or patio, and planting trees and shrubs, among others. Any project that breaks ground requires that underground utilities be marked.
If a contractor is involved, check with that person to determine who will make the request. Locators do not mark private lines such as service to outbuildings, underground sprinkler systems or a gas line to a grill, for example. Private lines are the responsibility of the homeowner.
Before digging in, take these five steps to safer digging:
- Pre-mark the proposed dig area with white paint or white flags.
- Call 811 or go online to submit your locate request before you dig. There is no charge for the service.
- Wait the required amount of time (typically two to three business days).
- Respect the marks and do not move any flags.
- Dig with care. Avoid digging on top of or within 18–24 inches on all sides of utility marks, which may mean moving your digging project to another part of your yard.
